Posted November 2, 2026. Shipping for Flax Outfit (flaxoutfit.shop). FLAX DAQUAN LLC is a U.S. limited liability company. The legal name on this site is exactly that LLC — we do not trade under a different company. Packs from 516 W GROVE ST, BLOOMINGTON, IL 61701.
We ship inside the United States only. Standard shipping is free ($0.00) with no minimum. We pack in 1–2 business days after the credit card captures (Monday–Friday, 9:00 a.m. – 5:00 p.m. Central time). Most of the lower 48 arrives in 3–7 business days after the first scan. Alaska and Hawaii ship on the same free terms when the carrier accepts the ZIP. We do not export.
Claims and questions: [email protected] · (779) 245-7855.
East Hampton box extras
Flax Outfit packs shirts, trousers, and jackets at 516 W GROVE ST, BLOOMINGTON, IL 61701. FLAX DAQUAN LLC is a U.S. limited liability company. The legal name on this site is exactly that LLC — we do not trade under a different company. This shipping page is the rule we will put in Google Merchant Center: destination United States only, standard shipping free, $0.00 at checkout, no minimum.
We do not run a storefront counter for try-ons except by mail. The parcel you receive is the same piece photographed on the product page, folded for a U.S. carrier. We do not dry-clean, steam, or press an oxford shirt or a field jacket before dispatch. A poly mailer is typical for shirts and tops; a carton is used when a jacket or trousers will crease badly in a thin bag.
PO Box cut-off
Orders captured before 2:00 p.m. local time in BLOOMINGTON, IL on a business day usually make that day’s pack list. Later orders roll to the next business day. Hours: Monday–Friday, 9:00 a.m. – 5:00 p.m. Central time. Peak weeks, carrier pick-up misses, and weather in Illinois can add a third business day. We do not promise overnight.
Card payment must confirm before we print a label. A pending or failed authorization is not an order we will pack.
How a mail-order bag leaves 2494
The ship-to line is exactly what you typed. We do not guess a suite, gate code, or “leave at side door.” If the carrier needs a street instead of a PO box for an oxford shirt or a field jacket, we email [email protected] before we cancel. We will not relabel a foreign address as a U.S. gift.
Which USPS product
USPS, UPS, or a comparable U.S. carrier takes the bag after we scan it. Tracking is emailed at the first carrier scan, not at the moment you pay. After that scan, most contiguous U.S. deliveries land in 3–7 business days. Alaska and Hawaii are United States destinations on the same free standard terms when the carrier accepts the ZIP; they can take longer than the lower 48.
If tracking does not move for more than three business days after the first scan, write [email protected] with the order number and tracking number. We open a carrier trace or reship/refund per the damage-and-loss rule below.
Your PO box vs ours
Some jackets and pants will not fit a PO box. If your checkout used a PO box and the carrier rejects it, we ask for a street. We do not force a bulky carton through a box that the carrier will return.
No export circular
We do not export. We do not split an order so half can leave the country. We do not mark a foreign address as “gift” to print a label. A non-U.S. checkout is cancelled and the credit card is refunded to the original method.
Winter ferry/road
Carrier weather, Illinois holidays, and peak national weeks are outside our control once the bag is scanned. We still pack in 1–2 business days after capture unless the desk is closed.
Claims to the Box
Photograph the outer wrap and the garment (chest, waist, and inseam, zipper, hem, print) within 7 days of delivery. Keep the packing slip. For a parcel with no delivery scan after the published window, we reship if an oxford shirt or a field jacket is still listed or we refund the merchandise. Claims: FLAX DAQUAN LLC, 516 W GROVE ST, BLOOMINGTON, IL 61701. (779) 245-7855. [email protected].
Checkout match: https://flaxoutfit.shop/checkout/ must show a United States ship-to and a free $0.00 shipping line. If a paid rate appears, stop and email [email protected] — that is not a surcharge we intend.